If questions remain, we are always ready to answer them
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Can I pay for goods upon receipt?
Are you an official representative
How many sensors can I order?
No, we are a mediator in Germany, i.e. A company that, on your order, buys goods from a seller, gets them to your warehouse in Hamburg and sends these goods to you. This means that starter kits, readers and sensors of the Freestyle Libre are not in our warehouse, but are ordered by us after receiving 100% payment for your order from you. Delivery from the manufacturer to our German warehouse takes 1-2 business days.
We work only on a prepaid basis. Payment can be made in the most convenient way for you. Please note that there is a commission for international money transfer. Because we are in Germany, the currency of settlements with us is the euro. The exchange rate and currency conversion is completely dependent on your bank, please specify this data yourself in the bank.
The cost of goods in one package in the Russian Federation and Kazakhstan should not exceed 500 euros per recipient in one calendar month. For other countries, customs limits may vary significantly. For wholesale buyers, we have separate conditions for delivery, our own transport company. Contact us by any of the suggested methods, and our consultants will provide you with more detailed information.
How do I pay for the order?
Why do you have such cheap prices and what other costs expect me?
Why the order can not be sent to the recipient for a long time?
We work according to the scheme of intermediaries without a commission for purchases and we redeem orders only on an advance payment at the price of sellers and immediately send them by mail to you, which allows us not to keep the goods purchased in advance in stock.
Additional costs for you will be:
- international delivery on average 24 € (included in order price)
- commission for money transfer (from 1 to 5.5%).
Before paying for your order, make sure that you receive an invoice for payment (and not just a copy of the order). The invoice differs from the copy of the order in its name and content: the invoice will contain all the necessary details and links to payment instructions.
Be sure to carefully read the short and easy instructions! And the speed of transferring money to the balance for further redemption and sending you an order will depend on your attention
In order for your order to be promptly processed, purchased and shipped, you need to pay for it in time and fill in all address data:
1. First Name and Last Name
2. Country, zip code, full address
3. Mobile phone number
4. Confirm Registration - Email Address